Enterprise Client Community

Hi Björn

Our users have reported a problem with the Mailto component since using CaptainCasa version 20190718. Whenever the Mailto component is used to create a new email, Internet Explorer additionally opens an error web page titled "Navigation Canceled" (see screenshot).

This behavior can be reproduced locally in our development environment, in the Demo Workplace as well as in the productive system. With the Demo Workplace from https://www.captaincasademo.com/ccdemos/workplace.workplaceRisc.risc the problem cannot be reproduced.

If I use the HTML code Code:

<a href="mailto:jemand@beispiel.com">send e-mail</a>

instead, the problem does not occur.

Do you know the reason why Internet Explorer displays an error web page titled "Navigation Canceled"?

Regards, Adrian

...not yet... - in principle the "mailto" URL is opened just as a normal URL in a new browser window. We will check...

Regards, Björn

FYI: we took a look and did not find some proper solution yet. IE 10/11 are behaving different from other browsers here (also in Edge no problems).

We internally open the "mailto" URL with
Code:

 window.open(<mailToUrlString>,"target_"+counter)

If anyone knows a better way to do this, we appreciate your feedback! ;-)

Regards, Björn