Enterprise Client Community

Hi,

there is currently a problem in MS Edge with the video-element: when moving with the mouse over the component and then moiving out then a short point of time later an ACCESS_VIOLATION occurs!

The bug does not occur on Chrome browser, so it is something that was added "on top".

The video-element is used in two components of CaptainCasa:

1. CAMERA - for showing a camera stream
2. VIDEO - for showing videos

We found a workaround by positioning an invisible DIV in front of the video-elemenet (a "glasspane") that catches the mouse-events. This is helping "perfectly" with the CAMERA component, because here we do not require the e.g. "Play"-button of the video-element...

With the VIDEO component we cannot do this, because there you want to access the inner controls of the video-element (such as the play-button). We are just checking what we can do here - you already can outsource all functions of the component to own buttons, but this would mean effort on your side and adaptations to the control.

We keep you updated! In any case: if you are affected by this: keep close contact to us!

Kind regards! Björn

PS: last but not least: we of course wrote a bug report to Microsoft + provided a demo URL in which you can simply reproduce the problem. Let's await what happens...

...just to add: we in the meantime have added an sprial-edge version of the VIDEO component in which the "glasspane" is also active for the VIDEO component - and in which we add extra play/pause buttons to start the video...

So we have now "bypass solutions" for both the CAMERA and the VIDEO component. The "fix" is contained in next update (Monday) officially. In case of urgency on your side: we have prepared an interim update in addition which we can directly distribute.

Kind regards! Björn